Frequently Asked Questions

Can I select the contractor of my choice to complete my repairs after a disaster?

Your insurance company will generally provide you with a list of participating contractors who meet their criteria. If there is a company you prefer, check with your Agent. You may also have the option to use a contractor not on a provided listing by asking to be paid directly up front. Our Wilton Team is ready to assist you!

I have survived a disaster that has damaged my home. What do I do next?

The safety of your family and furry friends is most critical. Once you have received assistance from emergency personnel and are in a safe environment, contact Wilton immediately. We can assist you with emergency services, property containment and coordination with your insurance. We are available 24 hours a day!

Can I remodel my home during an insurance repair?

Let your imagination soar! Yes you can! Your insurance company will approve an estimate of the damages prepared by our Estimators to return your home to predisaster condition. Want to upgrade that older bathroom? Would you like to tear down the wall that has been blocking your view of the big game? Wilton’s estimators can assist with you designing your dream home. Let’s get started!